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List of features Spotfone

Discover our Voice IP

Hire Spotfone

(so nothing sounds like Chinese)

VIRTUAL CENTRAL

IP lINES

PBX

Web Panel, to manage your voice mailbox, detours to fixed and mobile, consumption history, rates, departments, waiting queues, IVR, etc.

Inter-site calls

Free calls between the headquarters of your company.

DEVICES

IP phones. Analog telephones connecting a telephone adapter, Software called "Softphone" installed on a PC or Smartphone.

number of lines

Hire a line or the ones you need, the number of lines you can hire will depend on the speed of your Internet connection.

CALLS costS

Rate by seconds.

numeration

You can carry the numbers you are already using in your company or hire new numbers.

establishment

No call setup cost.

contract

Without a contract of permanence

configuration

The data provided by Spotfone to configure its IP line are: SIP server, user and password.

IVR MENUS

CREATION OF DEPARTMENTS

Spotfone allows the creation of assigning queues to the different departments.

Filter the opportunities

You can see at a glance the opportunities of a single vendor and thus get a quick idea of ​​the situation.

organize your opportunities

Detects opportunities that are disorganized automatically.

SMS

We offer you an integrated SMS platform in your IP voice telephony administration panel, to communicate with your clients and users in a personal, fast and direct manner.

shipping templates

Send SMS instantly and with full coverage throughout Spain. You can create multiple templates, according to the needs, client types, languages, etc.

economy

Cost savings, cheaper than a phone call

multiple shipments

Multiple communication to all your users or clients at the same time.

promotions

Great effectiveness in personalized promotions for your customers

contact agenda

Import and update your contacts calendar. Create groups with your contacts, to facilitate communication in your shipments, customer types, languages, etc.

stats

Through your administration panel you can see the history of sending your messages, day, time, origin and destination. Send mass SMS messages quickly and easily.

SENDING

High efficiency, the message reaches the user or client on the date you decide even if your mobile phone is switched off.

stored information

The user who receives the message, has the information for when he needs it, promotional codes, access codes, etc.

FAXMAIL

Through this FaxMail service you can receive faxes and voice messages in your email accounts, optimizing the reception of information and maintaining the privacy of all information received through the fax.

PROFESSIONALISM

It transmits an innovative image of your company when managing faxes efficiently.

departments

It allows as many fax numbers as departments or posts your company has.

management in digital format

The digital format allows classifying, ordering, archiving and resubmitting the received document

waiting queues

Your fax will never communicate because the reception of faxes is handled by the same module that manages incoming calls.

saving time

Do not worry about fax arrivals, lack of paper, ignitions, lines, since everything is managed automatically.

simple management

Management of your fax via Web, you can easily organize the reception and sending of faxes in your company.

Confidentiality

The FaxMail will only be received by the person to whom it is addressed, thereby guaranteeing privacy.

saving maintenance and space

No more expenses on consumables, maintenance, paper, cartridges, electricity, breakdowns, etc. and space saving, you do not need physical machines.

 

shipping templates

Send FaxMails instantly and with full coverage throughout Spain. You can create multiple templates, according to the needs.

GATEWAY

You can make calls from any landline or mobile phone as if you were in the office and you do not need to have Internet since you do not consume data.

Call a national landline number where you will hear a phrase that will indicate that you dial the destination number.

mobility

You can call from any mobile or landline as if you were in the office.

CALLS

SALES

Your salespeople will be able to continue to carry your private phone, but the calls will be made as if they were in the office and charged to the company.

control calls

You can see in your panel, all the calls that your commercials have made with their mobiles through the catwalk.

 

identity

Your customers will not keep your mobile number, they will see your office number.

 

recordings

You can record all outgoing calls made through the gateway.

 

costS

The call to the catwalk will have the cost that your operator charges you to a national number or it will cost you € 0 if you have a flat rate to national landlines.

final destination

The call from the gateway to the final destination will be paid to Spotfone, with your usual rate or with your call bonus depending on the contract.

security

In your panel you can put a four-digit PIN, so that the people who call your gateway, have to identify themselves to make calls

access control

You can enter or cancel from your panel the numbers that can perform the service charged to your company.

start up

Once you are a client of Spotfone, the activation of this service is immediate.

902 NUMBERS

The 902 service is a unique number for the entire Spanish territory, regardless of the location of your business or the telephony provider you have. This number receives the call and diverts it to the fixed number you indicate.

Unique number for all Spanish territory, regardless of the location of your business.

providers

You can hire this service regardless of the telephone provider you have.

independent geography

unique number

A single number to advertise and easier to remember than a traditional number.

change of address

You can change the address of your business, or your telephony provider and your 902 number will not be affected.

automatic detour

We can send calls to several lines, so that if the phone where the call is received is busy, it will automatically divert the calls to a second number and so on.

business image

You will project a modern and active image of your company.

international numbers

With the service of "International Numbers" you can have a number of any country in the world, to receive and make calls to landlines or mobile numbers of any country.

International numbers provide great value for companies that have branches abroad and do not have staff or customer service offices in those countries.

international presence

saving costs to your customers

Offer the possibility of your customers contacting your company in Spain at the cost of a local call.

diversion rules

You can receive calls from several countries in different locations, and be served by different agents. This allows you to adapt your departments and thus serve the clients you have in any country in the world in a personalized way.

outgoing calls

When you contact your customers located abroad from Spain, the identification number they will receive will be that of the destination country of the call, thus transmitting your company a picture of proximity telephone service.

Receiving Calls

The calls received in our system are delivered to your office in Spain or in any country.

national numbers

You can contract the geographic numbers that you need from any Spanish province and link them to your line or virtual switchboard Spotfone Voz IP.

immediate contracting

The hiring of new geographic numbers is immediate, and you can also bring the geographic numbers you have with another provider to be managed by Spotfone.

The Spotfone platform is responsible for routing the calls made by the conventional telephone network to the IP address where the IP device is located, regardless of the physical location where it is located.

management by switchboard

You can contract the geographic numbers you need and manage them through your Virtual Switchboard via the Web.

Automatic ip rerouting

incoming calls to unique number

You can receive calls in a single telephone or through your virtual or physical switchboard in the numbers you need from any province.

outgoing calls

You can make calls by any of the geographical numbers you have contracted

click to call

Automatically call customers who request it on your web portal.

Automatic ip rerouting

The Spotfone platform is responsible for routing the calls made by the conventional telephone network to the IP address where the IP device is located, regardless of the physical location where it is located.

management by switchboard

You can contract the geographic numbers you need and manage them through your Virtual Switchboard via the Web.

immediate contracting

The hiring of new geographic numbers is immediate, and you can also bring the geographic numbers available to another provider to be managed by Spotfone.

incoming calls to unique number

You can receive calls in a single telephone or through your virtual or physical switchboard in the numbers you need from any province.

outgoing calls

You can make calls by any of the geographical numbers you have contracted

SIP TRUnk

It is a connection to your Internet network and to an IP PBX, Asterisk,

Panasonic, etc. and the applications of a VoIP Telephony operator,

that allows the exchange of voice over IP traffic.

The IP or SIP Trunk line allows companies that have a

IP PBX, not only communicate over IP through the internal network of

 the company but also outside it.

National and international

Spotfone through its SIP platform and interconnection agreements with different national and international providers allows you to make and receive calls through the public network from landlines and mobiles from anywhere in the world.

internal and external communication

saving

Rates of cheaper calls to mobile phones and landlines nationally and internationally.

no strings attached

No contract of permanence. No fixed line fee

 

pricing

Rate per seconds, pay only for the time you use. No call set-up.

 

voice channels

Have the voice channels you need and allow your Internet connection.

 

compatibility

Compatible with most of the switchboards of the market, Asterisk, Panasonic, Alcatel, Siemems, etc.

flexibility

You can use the SIP Trunk for your incoming and outgoing calls or only for outgoing calls.

security

In your panel you can put a four-digit PIN, so that the people who call your gateway, have to identify themselves to make calls.

access control

You can enter or cancel from your panel the numbers that can perform the service charged to your company.

starting up

Once you are a client of Spotfone, the activation of this service is immediate.

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